Shipping & Returns

Shipping and Delivery

 

Orders over £250 - Free Delivery (UK Mainland only, doesn't include oversized items)

 

Standard Delivery 3-5 days starts from £1.90 (calculated by weight and destination)

 

Express Delivery next working day starts from £6.60 (calculated by weight and destination)

 

Collection in person from Moderix Ltd, Unit 4, Gorsey Place, Skelmersdale, WN8 9UP

 

* Delivery Restrictions

 

For below postcodes only standard shipping is available (3-5 working days)

 

BT Post codes

IM Post codes

ZE post codes

HS Post codes

AB37-38, AB55-56

FK18-20

IV1-28, IV30-32, IV36, IV40-49, IV51-56, IV63

KA27-28

KW1-17

PA20-38, PA41-49, PA60-78, PA80

PH17-26, PH30-44, PH49-50

PO30-41

TR21-25

Please Note: For Bank Holidays, please allow extra delivery time as we are closed and we use 'working days' for our quoted delivery times.

Orders placed before 1pm Monday - Friday will be despatched on the same day

All orders placed after this time will be despatched the next working day - (For example: if you place an order on Friday after 1pm, the order will be processed the next Monday)

International Delivery from Moderix

We have European delivery options available on our checkout page - the best way to work out the price is to add the products to your basket and then select your country on the checkout page - your delivery options will then appear depending on weight and country.

Europe

Prices starts from £3.60

Delivery available across Europe

We offer a delivery service across most of Europe at Moderix, with options available depending on the weight and size of the products.

Deliveries handled by Royal Mail European - designed for smaller packages - please allow up to 10 working days for delivery before chasing up your order.

Deliveries handled by Hermes and ParcelForce - designed for larger packages - this courier use zones to distinguish price, please allow up to 10 working days for delivery before chasing up your order

Please Note: For Bank Holidays, please allow extra delivery time as we are closed and note that we use 'working days' for our quoted delivery times.

Our 'Returns Policy' is clear and simple - if you are unhappy with the items you have had delivered, simply return them to us within 30 days of the order date, and we’ll either replace them or issue a full refund - it's as simple as that.

Returns and Refunds

Here at Moderix we want to make sure you get the right product, and be happy with what you order. With that in mind, our Returns Policy means just that - if you are unhappy with the items you have had delivered, or you simply don’t need them, its not a problem - just return them to us in their original condition and packaging within 30 days and we’ll either replace them or issue a refund of the goods.

How do I return my order?

It couldn't be easier...

  1.  Simply pack and attach order id and your name and address and whether you would like a refund or an exchange - you must do this within 30 days
  2. Then send us the items back to the address below, in original condition, and we will credit you back when we receive it.  (We would recommend using Royal Mail or Parcelforce recorded delivery service so you have proof you have returned the item should anything happen with the return before it gets to us).
  3. Wait for your email confirmation - Once we receive it you will get an email to let you know you have been credited.